Frequently Asked Questions

Everything you need to know about bringing Haunt into your home.

What is the typical shipping timeframe for furniture?

Most of our handcrafted pieces are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.

Do you offer international shipping?

Currently, Haunt ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture may be subject to a restocking fee.

Are your materials sustainably sourced?

Yes, sustainability is at the core of Haunt. We prioritize FSC-certified wood, recycled textiles, and eco-friendly finishes to ensure your home is as kind to the planet as it is beautiful.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.